Best Practice Insights |
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This document discusses leading and lagging KPI's, performance indicators, and process measurements for both sales and labor, how they are calculated, and which measures should be used to drive specific performance results. Based on in-depth research of store labor management practices.   |
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Revelations Benchmark Results |
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This comprehensive benchmark of the labor processes of specialty apparel, jewelry, and sporting goods retailers includes a comparison of standard metrics, such as labor % sales and sales per employee hour, as well as process metrics that indicate what processes drive efficient use of labor. This benchmark is especially relevant in these economically challenging times, when retailers are forced to improve operational efficiency in already lean organizations while maintaining good customer service. |
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