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Hot News! 

Research Release

Retail Benchmarks is finally making a subset of its valuable research available without benchmark participation. Take advantage of the first Best Practice Insights release - Store Sales and Labor Metrics - and find out the best way to measure and manage labor performance in your company! This is a comprehensive discussion of leading and lagging KPI's, PI's and PM's for store labor.

This Month @ Retail Benchmarks
Store Labor Benchmarks Planned for 2008
We are currently compiling a list of retailers to participate in the second bi-annual Store Labor Management benchmark. The first results were highly valuable, and the benchmark model has been improved to garner more participation. For more information, check out the Store Labor Management Concepts document available in the library free to members. The benchmark will be open for all members to join in May following most retail year-end cycles. Stay tuned for more information!

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Benchmark Concepts
04/03/2006

Merchandise Planning: Part I Concepts
Merchandise planning is a mission critical business activity that directly impacts customer satisfaction. Done properly, it delivers the buying team a road map for inventory investment activity that delivers the top line sales and margin needed to produce profitable results. Authored by industry leading merchandising consultants, this concepts paper will discuss the framework for Merchandise Planning, and covers in depth the four processes covered in the Retail RevelationsTM Benchmark Merchdise Planning: Part I.
 
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01/12/2006

Store Labor Management Concepts
Finance is looking to accurately predict one of its largest selling expenses. Operations is trying to manage it. This introductory brief discusses the relationships between processes of store labor management, including staff planning, labor planning, activity planning, scheduling, and management - introducing the concepts that will be explored in our upcoming store labor management study.
 
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Executive Briefs
11/09/2005

Sales Data Integration
Sales is the primary performance measure of any retailer, and as a result typically resides in different versions and systems across the company. This brief discusses the various functional area perspectives on sales data and why IT departments should control the flow of sales information.
 
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White Papers
12/31/2007

Leveraging the Retail Benchmarks Model
This issue offers a better understanding of retail operational interdependencies as defined by the Retail Benchmarks model. Insight into the critical intersections of retailer functions will help members fully leverage the model to improve performance.
 
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09/03/2007

Dashboard Metrics
Information technology is important, but business managers and their actions are what improve performance. The selection of appropriate metrics for the dashboard is the most critical factor in achieving quantifiable return on investment, and the most difficult to accomplish. This document defines specific levels of metrics and their usage in retail, leveraging an example based on store labor management measures.

 
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10/03/2005

Managing Gross Margin Part 1: Definition
Efficient margin management is one of the most prevalent qualities in successful retailers. There are many approaches that have been developed over the years, but good margin management must start with a clear understanding of the drivers of gross margin and their interdependencies.

 
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09/06/2005

Comparable Sales
Comp Sales is the most critical measure of a retailer’s success. Despite its importance, standards do not exist for comp sales reporting among retailers. This research provides insight into the considerations for reporting retail comp sales.
 
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